We at Long Beach Resort & SPA contact you to assure you that in times of uncertainty in the travel industry, travel, safety and well-being remain our top priority.
Our thoughts are with the people who are affected by this unprecedented event, and we highly value the work of healthcare professionals, local communities and governments around the world who are working to control this virus. We want you to know that we are monitoring the situation with COVID-19 around the clock and taking precautions to ensure a healthy stay at our hotel.
In this uncertain situation, we know that the trip may not be your first concern, but we would like to thank you in advance for trusting Long Beach Resort & Spa when planning your future trip. We are at your disposal for any questions regarding your current or future reservations at Long Beach Resort & Spa. Flexibility in travel plans when you book Long Beach Resort & Spa. Everyone who has booked (04/16/2020 – 05/30/2020) at Long Beach Resort & Spa:
can move their vacation to 2021. – from 04/30/2021 to 30.09.2021, keeping all other booking conditions unchanged (price, discount, etc.).can postpone their stay until September 30, 2020, keeping all other booking conditions unchanged (price, discount, etc.). For more information and changes, contact us at:+359 895 537 773 or with a colleague made and confirmed your reservation. Everyone who has booked a vacation from 05/05/2020. to 10/31/2020:can change all details of their reservation in Season 2020, keeping the amount paid and paying extra for differences, if any. Differences for an extra charge:increase the number of nights;choose a more expensive apartment; For more information and changes, contact us at:+359 895 537 773 or with a colleague made and confirmed your reservation. All changes will be accepted until the official end of the State of Emergency and will be approved according to availability at the hotel. Everyone who has decided to cancel their summer 2020 vacation. at Long Beach Resort & Spa:can receive a voucher for the value of their reservation with a validity of 24 months from the date of cancellation and use it for a holiday at Long Beach Resort & Spa. New bookings will be calculated based on current prices and discounts.may request a full refund, which due to the Force Majeure and the Emergency, will occur within 30 calendar days after the official termination of the Emergency.Future bookingsThe comfort and confidence of our guests is important to us. To plan your next vacation in the mountains or at the seaside with ease, take advantage of our rates with flexible cancellation policies. For more information and changes, contact us at:+359 895 537 773 or with a colleague made and confirmed your reservation. We want you to know that:We are committed to adhering to the highest standards of cleanliness and following the guidelines of the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC) and the Ministry of Health in Bulgaria related to COVID-19, strictly adhering to them.We are a gated apart hotel and this gives us an advantage in maintaining a safe and clean environment.We have a strict internal policy for a clean and safe environment for our colleagues and guests and we apply HACCP.
Comprehensive instructions for COVID-19 have been introduced at Long Beach Resort & Spa. They describe in detail instructions to prevent transmission of the virus. See you soon Our thoughts and concerns are directed to you – our guests, employees, partners, suppliers, as well as your loved ones in these uncertain times. We hope to be able to welcome you again with a smile soon. We will continue to monitor updates on Coronavirus Measures (COVID-19) and take decisions on the advice of government, public health, medical experts. With best wishes, Long Beach Resort & Spa
Long Beach Resort & SPA
Tel.: +359 895 537 794
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