Frequently Asked
Questions
Here you can find answers to some of the most common questions asked by our clients.
Frequently Asked Questions
Long Beach Resort & SPA is located on the Black Sea coast in the town of Shkorpilovtsi – a 45 min drive from Varna, Bulgaria. GPS coordinates: 42.955179, 27.896695.
Check-in starts at 3pm.
Hotel check-out should be done by 11:00am in the morning. Late check-out will lead to additional overstay charges.
Our hotel policy allows pets to be accommodated. Fees are:
up to 5kg – 10 €
over 5 kg – 20 €
Yes, baby cots are available free of charge upon prior request.
Yes, phone for queries: +359 898 451 110
For current promotions, visit our Offers page.
Frequently Asked Questions
Long Beach Resort & SPA is located on the Black Sea coast in the town of Shkorpilovtsi – a 45 min drive from Varna, Bulgaria. GPS coordinates: 42.955179, 27.896695.
Check-in starts at 3pm.
Hotel check-out should be done by 11:00am in the morning. Late check-out will lead to additional overstay charges.
Our hotel policy allows pets to be accommodated. Fees are:
up to 5kg – 5 €
up to 10kg – 10 €
Yes, baby cots are available free of charge upon prior request.
Yes, phone for queries: +359 898 451 110
For current promotions, visit our Offers page.
Frequently Asked Questions /SPA/
Everyone is welcome to use the services offered by the Kelara Spa at the Long Beach Resort and SPA. For your convenience, please call our SPA reception at 0895 537777 to get detailed information about our current offers and promotions.
The temperature of the indoor aquatonic pool is 34°C and the outdoor swimming pool is 29°C. The temperature of the Jacuzzi is 36°C. There may be fluctuations in the pool temperatures. Please confirm the actual temperatures of the day at the SPA reception: 0895 537777.
Hamam is a special room with high humidity, which is used for the services of exfoliating and deep body cleansing procedures, as well as foam massages. The procedures are performed on pre-heated tables made of stone. You can get details for all of our SPA procedures at the SPA reception. Our team will be happy to introduce you to all the soothing therapies we offer.
Our team at Kelara Spa Center has developed a special children’s spa menu to pamper your little treasure. For more information, please contact the SPA reception at 0895 537777.
Our SPA center offers different packages, suitable for the individual needs of each client. Detailed information about the latest packages and promotions can be obtained at the SPA reception or at 0895 537777. Our professionals will be happy to assist you with preparation of an individual program, tailored to your specific needs and expectations.
During the summer season, there is a children’s pool, which is outdoor and located next to the swimming pool.
We work with carefully selected professional cosmetics and SPA products of well-established German, French and Irish brands. Some of the cosmetic lines in our procedures are VOYA, Ireland; Thalion, France; Babor, Germany; Farmona, Poland. In our center, you can also buy home care products to extend the results of your therapy for a longer period of time.
No, it is not mandatory, but it is highly recommended for long hair.
Children under the age of 12 years are admitted to the gym only with an adult.
